Returns & Exchanges
At Caproni Collection, we want you to love your home as much as we do. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account portal or contact our concierge team with your order number to request a Return Merchandise Authorization (RMA).
Prepare Your Item
Carefully repackage the product in its original packaging, ensuring all decorative hardware and protective inserts are included to prevent damage during transit.
Ship the Package
Attach the provided prepaid shipping label to your box and drop it off at any authorized carrier location within 7 business days of receiving your label.
Receive Your Refund
Once our warehouse inspects the returned item to ensure it meets our quality standards, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing